Shipping & Returns
Shipping Policy
At Theshop247, we want you to have a positive experience every time you shop with us. Occasionally though, we know you may want to return items you have purchased. This Returns Refunds Policy sets out our conditions for accepting returns and issuing refunds for items purchased on Theshop247, on behalf of our sellers. It also sets out when we will not accept returns or issue refunds.
Return & Exchange Policy
Refunds Policy: sellers on Theshop247 offer returns for most items within 3 days post delivery. We do not accept returns, for any reason whatsoever, after the returns period has lapsed.
We do not accept returns of certain product categories for health and hygiene reasons Customer safety is important to us, so certain product categories cannot be returned due to health and hygiene reasons, or if they may deteriorate or expire rapidly. We do not accept returns of sealed products that has been unsealed. You shall only be entitled to return and refund in respect of these items if you received the wrong item; a damaged or defective item; or a fake or inauthentic item. You are not entitled to a refund or return of these product categories if you have changed your mind. We do not accept returns of items that you have damaged after delivery We do not accept returns of used or worn items, unless the reason for return is that the item stopped working or became damaged or defective after reasonable use (in accordance with manufacturers guidelines where applicable) during the returns period.